Use Polling Interval

The Use polling interval option enables you to send, receive and process your messages on a regular basis during the day:

To set up Use Polling Interval:

  1. From GP Communicator , select Tools - Options - Scheduler - Use polling interval.
  2. From Check for new messages every n minutes (where n is the number of minutes), use the up and down arrows to set the time interval:

Note - If a message session or Vision 3 update is still in progress at the time the next poll is due, the poll is skipped. For example, if the polling interval is 60 minutes and starts at 08:00, and at 09:00 the poll is still updating Vision 3, the next poll is at 10:00.

You must set up suspend polling times to prevent polling during specified times, for example, your scheduled back up, reindex and reboot. To set up the suspend Polling times:

  1. Select Add to display the Exclusion Times screen.
  2. Enter times in From and To, remembering to leave enough time for your processes to run.
  3. Select OK to save.

Repeat steps 2 and 3 if more than one suspension time is required.

Note- Before commencing each poll. Mail Gateway checks to see if the current system time falls within a suspension period. If so, the poll does not take place and the suspension period displays on the screen on Mail Gateway, for example "Polling every 60 minutes, currently suspended until 0600". Mail Gateway resumes polling at the next polling interval that does not occur within a suspension period.

Once you select Use polling interval, the left-hand pane changes to Polling Interval Day Options. Select Run every day, this ensures all your messages are sent in a timely manner:

 

Note- If you have to reboot your system, the polling timer starts once Mail Gateway has been started. The first poll takes place after Mail Gateway has been running for the polling interval, not on start up.
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